Description
Papaya Global is seeking an experienced sales operations manager who will join our revenue operations team and have a key role in building our sales processes. You will be responsible for increasing and enhancing sales productivity and effectiveness through the creation and implementation of innovative, long-term sales processes that meet client acquisition and growth goals and deliver strong returns on investment. We are looking for a data-driven, strategic, and results-oriented individual who can conceptualize, design, and execute programs end-to-end.
You will be:
- Leading initiatives to drive sales strategies forward with executives, peers, and key stakeholders while fostering close, cooperative relationships with these individuals
- Coordinating sales forecasting, planning, KPI/sales metrics monitoring, and budgeting processes
- Overseeing the production and provision of routine sales reporting and analysis used by sales team leaders, senior management, and board directors to drive business decisions
- Managing global sales forecasts and pipeline measurement and analytics
- Working closely with Salesforce administrators and developers to define and design sales processes and automations
- Proactively designing and executing monitoring processes to ensure the success and SLA attainment of the sales team
- Driving the adoption of sales processes, methodologies, and sales tools through onboarding new employees and reinforcing them throughout the organization
Requirements
- At least 3+ years of experience in sales operations in a SaaS company
- Proven experience working with Salesforce.com. Experience with other sales and marketing technology platforms – advantage
- Understanding of SaaS metrics and sales objectives and their translation into tools and processes to achieve company goals
- Strong Excel skills – advantage
- Excellent written and verbal English communication skills
- Strong planning and anticipation skills
- Entrepreneurial mindset, hutzpah, and self-motivation are required
- University degree or a comparable level achieved through experience