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Customer Operations Specialist

  • Poland - Kraków
  • Full-time
  • Operations

Description

Papaya Global is reinventing global payroll and workforce management. Our platform helps companies hire, onboard, manage, and pay people in more than 140 countries. Papaya Global is looking to hire a Customer Operations Specialist to support our Customer Success Team with all administrative tasks. The role is a maternity cover.

You will:

  • Be responsible for payroll data input into our customer platform
  • Review and audit data
  • Generate tasks and checklists
  • Maintain dedicated client hubs
  • Learn a huge amount about Global Payroll
  • Be a part of a young, international hard-working team
  • Have the opportunity to be a part of a fast pace, quickly growing, and dynamic start-up.

Requirements

  • Bachelor’s degree
  • Ability to adapt to a fast-paced, international work environment with a passion for making an impact
  • Fluent English and excellent overall communication skills (speaking, reading, and writing)
  • Drive and excitement for a dynamic, fast-paced environment
  • Ability to manage multiple tasks in a short time and adhere to tight schedules
  • Detail-oriented, precise
  • Strong critical thinking/ analytical skills with an entrepreneurial and proactive mind-set
  • Team-player, with the ability to work effectively independently
  • Microsoft Office skills- Word, Excel, Outlook, PowerPoint


Benefits

  • Lunch card - monthly allowance of 470 PLN
  • Luxmed for you and your family
  • Monthly commuting allowance
  • A gift voucher for your birthday
  • Multisport card
  • 10 additional days of paid maternity/paternity leave
  • Training budget and language classes after 1 year
  • Employee Assistance Program(mental health support)
  • Office in the city centre of Krakow
  • Massages in the office - once per week
  • Animal friendly office

Apply for this position