Customer Operations Specialist

  • Operations
  • Poland - Kraków
  • Entry-level
  • Full-time

Papaya Global is reinventing global payroll and workforce management. Our platform helps companies hire, onboard, manage, and pay people in more than 140 countries. Papaya Global is looking to hire a Customer Operations Specialist to support our Customer Success Team with all administrative tasks.

You will:

  • Be responsible for payroll data input into our customer platform
  • Review and audit data
  • Generate tasks and checklists
  • Maintain dedicated client hubs
  • Learn a huge amount about Global Payroll
  • Be a part of a young, international hard-working team
  • Have the opportunity to be a part of a fast pace, quickly growing, and dynamic start-up.
  • Based in Kraków or in the close vicinity (hybrid work model)
  • Ability to work full time on the afternoon shift Monday - Friday (1pm - 9pm) with an additional compensation granted
  • Bachelor’s degree
  • Ability to adapt to a fast-paced, international work environment with a passion for making an impact
  • Fluent English and excellent overall communication skills (speaking, reading, and writing)
  • Drive and excitement for a dynamic, fast-paced environment
  • Ability to manage multiple tasks in a short time and adhere to tight schedules
  • Detail-oriented, precise
  • Strong critical thinking/ analytical skills with an entrepreneurial and proactive mind-set
  • Team-player, with the ability to work effectively independently
  • Microsoft Office skills- Word, Excel, Outlook, PowerPoint


  • Lunch card - monthly allowance of 940PLN
  • 7.000$ seniority bonus after completing 3 full years at the company
  • Luxmed for you and your family
  • 1 extra day off for birthday and gift voucher
  • Multisport card
  • 10 additional days of paid maternity/paternity leave
  • Training budget
  • Language classes
  • Employee referral program
  • Employee Assistance Program(mental health support)
  • Office in the city centre of Krakow
  • Laptop of your choice - PC or Mac
  • Massages in the office - once per week
  • Animal friendly office

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