Workforce Payments

Pay your employees with technology
designed for global workforce

We offer minimal fees and competitive FX. Pay employees, contractors and tax authorities with technology designed for global payroll payment.

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Same-day payments

Papaya’s instant payment rails deliver 95% same-day payments, guaranteeing workforce payments always land on payday.

Full local compliance and liability

As a leader in global workforce solutions, Papaya’s payment platform guarantees full local compliance and liability for your funds, payment process, and execution.

Quick onboarding

Sync payroll and financial data in minutes with Papaya’s payments connector and start paying your global employees in no time.

Don’t just take our word for it…

Create workforce wallet

Create a new workforce wallet through a self-serve process in your desired locations and currencies.

Update worker bank details

Upload and update your workers’ bank details in bulk based on a template or via our Payments Cloud Connector or out-of-the-box APIs.

Define payment land date

Set the desired payment land date for each payment group. You will be automatically notified when you need to fund your wallet to meet the exact pay day, taking into consideration weekends, holidays, etc.

Fund your workforce wallet

Fund your workforce wallet three days prior to pay day. You will be notified of funding date three days before the desired payment land date.

Pay!

Approve payments manually or in bulk, and track their status until they reach your workers and authorities.

Pay!
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Fund your workforce wallet
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Define payment land date
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Update worker bank details
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Create workforce wallet
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Payments Video

Streamline your global payroll payments with Papaya Global

Discover how Papaya Global’s platform is simplifying global payroll payments.

Regulated with bank-level security

Papaya is a regulated fintech that holds money transfer licenses and leverages J.P. Morgan payment rails and account infrastructure. You have full visibility of the payment process and funds, which are segregated and secured.

Full transparency and control

Get full visibility of your funds and payments. Open workforce wallets in up to 14 currencies (USD, EUR, AUD, AED, GBP, CAD, CHF, CZK, DKK, HKD, NZD, PLN, SEK, SGD) to avoid unnecessary FX and pay out in local currencies in 160+ countries.

Papaya offers a simple and transparent FX fee structure and guarantees competitive rates.

Technology designed for workers’ needs

Papaya’s technology is built to guarantee payments will land on the exact payday. Payments (including to authorities) are made in local currency, and they’re classified as payroll in the banking system with the employer’s name as the ultimate debtor.

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Days KYC process to open a virtual payroll wallet

80%

Faster global payroll payment processing

95%

Same-day worker payments with our global payroll payment rails

100%

Accuracy – ensure payment precision with advanced compliance and AI validation engines

Fast. Accurate. Secure.

With payroll workforce wallets, you can fund in 14 currencies and pay out in 160+ countries. It’s everything finance teams need to finally streamline global payroll payments.

How fast is the payment processing from sending to landing in my workers’ accounts?

In countries where instant rails are available, we can complete the transaction in 15 seconds. In 95% of our transactions, payments arrive on the same day. In other countries, we guarantee arrival in 72 hours — no need for local bank accounts.

What kinds of payments can I make?

You can open a Workforce Wallet to make global direct deposits for all types of workforce payments to all stakeholders and for all employment categories, including EOR, contractor, and authority payments. Payroll payments are made from a centralized location, operating on payment rails designed for global workforce payments.

Papaya conducts account validation, transactional monitoring, and AML checks, adding a layer of security and assurance that payments will not reach unauthorized people. As a centralized, regulated institution using optimized rails, we offer lower fees and FX rates with full transparency over the entire process.

Which currencies are supported?

As a cross-border payment provider, it is critical for us to make sure your employees receive their salary in the currency of their choice. Papaya is licensed to accept funds in over fourteen different currencies including EU and USD, and can pay out in any currency your worker prefers. See full details in our payments coverage page.

What KYC process do you require?

Papaya conducts a comprehensive KYC process that is streamlined and owned by a dedicated team – and completed in up to 2 days.

What’s wrong with the payment process I use today?

Before Papaya’s Workforce Payments option, no solution on the market utilized payment rails designed especially for global direct deposits (workforce payments). The result was high fees, slow delivery, and an assortment of other inefficiencies:

  • No land date commitment – All current solutions were designed to focus on the ‘send’ date, not the ‘land’ date, making it hard to ensure on-time delivery across the globe every payday.
  • Lack of transparency – Companies that rely on payroll companies to handle global direct deposits for them have no visibility into the payment processes, leading to hidden fees and high FX rates due to the use of sub-prime banks.
  • Fragmented operations – If companies pay their global workforce through bank transfers, they need bank accounts in every country. Data is siloed, and transferring it between platforms creates risks for data breaches – especially when using transfer methods such as email.
  • Funds not segregated – When payment, payroll, or other service providers along the chain are not licensed and regulated, they do not maintain segregated accounts, among other necessary standards. Your funds are mixed with others’, sometimes with the provider’s own funds, leaving you with no protection.
How do you ensure my payments are safe and secure?

As a regulated financial services company, we keep your funds segregated, safeguarded, and secure in tier 1 banks until delivery to your employees. In order to work with our banking partners, including J.P. Morgan, we must maintain bank-level security for all transfers. Our customers use one centralized platform instead of managing different platforms and exporting data, exposing it to risk. Papaya’s workforce wallet meets the highest security standards: GDPR, SOC1 Type ll, SOC2 Type ll, ISO 27001, ISO 27701, CSA.

What is Papaya’s liability policy?

Papaya assumes liability for the entire global direct deposit process – from funding the workforce wallet to the actual delivery of payments. Your entire workforce will receive accurate and on-time payment. Read our full-liability message here: www.papayaglobal.com/full-liability-policy

What is a segregated and safeguarded account?

Papaya is a licensed and regulated financial institution authorized to facilitate digital financial transactions. We hold all client funds in Client Money Accounts (CMAs) at top tier banks such as J.P. Morgan Chase. These accounts are segregated (we keep your funds separate from other clients and from our own corporate funds) and safeguarded (the funds are ring-fenced and cannot be used for our own operations).

A CMA maximizes your control over your funds and minimizes the risk involved in cross-border workforce payments. Only licensed and regulated financial institutions such as Papaya Global can be relied upon to segregate and safeguard your funds.

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Boost productivity and performance

Papaya’s global payroll and payments technology covers it all. So you can focus on what matters — your business.

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