Employee self-service, or ESS, is a system or portal workers can log into to manage their personal and payment information – tasks usually handled directly by the HR and payroll teams.
ESS can allow global employees to access their information in a consistent and standardized manner regardless of their location.
ESS is often integrated into payroll systems, which help ensure that the information is compliant and that the payment process is streamlined.
How does employee self-service work?
Employee self-service usually involves an online portal or mobile application that an employee can access with a username and password.
On the platform, employees can see their personal information, payment stubs, and tax withholding information.
What are the benefits and drawbacks of employee self-service?
The benefits of ESS include reducing workload for HR and payroll teams, improving overall accuracy, and providing a standardized and consistent system for inputting information.
Still, employee self-service portals can come with their risks as well, including the risks of data breaches and cyber-attacks, and an interface that may not be intuitive for everyone.
Employee self-service for a global workforce
Employee self-service portals can be especially popular with organizations that have a global workforce management solution and large amounts of employee data to keep track of.
Still, since ESS involves holding sensitive information online it can come with risks of data and payroll security breaches.
Before choosing an ESS, it’s important to ensure that it’s enveloped by a trustworthy global payment execution platform that offers reliable security infrastructure to go with it.