CEO Corner

Your payroll deserved an OS. So we built it.

Table of contents

Workforce’s Big Bang is coming

From 1997’s Free Agent Nation through the advent of the euro and the gig economy, we’ve heard conversations about borderless workforces for decades. People have long predicted that a Big Bang unifying global employment is just around the corner.

It is. But we’ve been looking in the wrong direction.

With worker mobility and dispersed workforces becoming more prevalent, countries actually accelerated the pace at which they introduced new unique employment regulations. As a result, organizations faced a problem of a whole new order of magnitude — how to manage a global workforce amid an ever more complex reality.

The challenge became so overwhelming that MIT Sloan and Deloitte’s 2021 report on workforce ecosystems declared that “Organizations often lack an integrated approach to managing a workforce […] and they often lack a cohesive approach to managing it.”

And that’s the workforce we’re talking about – your company’s biggest expense and most significant liability. Despite its indispensability to any organization, workforce mismanagement is still rampant.

So, what can be done? Expecting governments to play a role in the solution is unrealistic. Instead, we should accept payroll’s local complexities and treat them with a holistic, global approach. And we should adopt dedicated world-class technologies, just like we do with marketing, sales, and IT.

Remember when sales and marketing departments were constantly at odds with one another until Salesforce came in and united them around the “lead” — sending these processes into an era of better efficiency and sparking a whole new tech ecosystem around it?

Uniting Finance and HR will be just as tectonic. Corralling them around a single trusted source of truth will send entire industries into a quantum leap of rejuvenated efficiency and bring forth a new ecosystem — the workforce tech ecosystem. Such a tech ecosystem – which puts your global workforce solidly in the middle – is still waiting for its Big Bang.

All that’s missing was a clear vision. So Papaya Global envisioned it, then brought it to life.

Respect payroll’s complexity

The reality is that in virtually every country, payroll is a very complex and regulated process constantly modified by governments. And it gets more complicated as your workforce becomes more sophisticated because calculating an hourly worker’s paycheck is far easier than a software engineer’s. While the former’s payroll normally includes only gross rate and basic mandatory components, the latter includes taxable benefits, RSU components, MBO plans, and other variable items.

So, any payroll provider telling you payroll can be easy is either counting on a lack of intimate knowledge of payroll on your part, does not understand its complexities, or simply handles only basic, small-scale payroll cases.

Papaya is not in the business of making things look pretty just for the sake of closing a deal. We understand that global payroll will always be complex and respect that complexity.

We respect the toll it’s taking on global companies – the pains of using too many suboptimal software solutions. Of long, costly integrations. Of too many email threads and human errors. Of security breaches and liability issues.

We understand the headaches of siloed data and processes and the disconnect between Finance and HR. The reality of late, inaccurate payments. Of not having one go-to place for all your global benefits, equity, and immigration needs.

And we respect the impact it has on people’s lives.

Payroll powers people

Payroll and payments power the world. They grow corporations, drive the global economy, and touch the lives of every human being on the planet. They’re the ONLY aspect of business that impacts all workers regularly and in a very meaningful, even intimate way. They’re nothing short of a company’s bloodline.

They define people’s relationships with their employers and with their banks. If done right, they include immigration, healthcare, benefits, and equity support. They’re many governments’ primary source of revenue.

Payroll and payments are only getting more critical and more complex, as a globally dispersed workforce is a given for almost any company today while rules and regulations continue to multiply.

Moreover, if not appropriately treated or taken seriously enough, the challenges of running a global workforce will only grow and become more painful as your workforce grows – not to mention the increasing complexities of tracking and analyzing trends, expenses, and data.

The need for comprehensive technology to bring strategic cohesiveness into payroll and payments has never been more critical.

We power payroll

To anyone paying attention, “global payroll” is clearly a misnomer – because in fact, payroll is always local at its core. Payroll was and is a local game designed by local governments with local thinking in mind. Governments tax, withhold, impose minimum and maximum limitations, and so much more. And no, magical “calculator” or one-size-fits-all service will ease that long (and growing) list of pains.

That’s why instead of just creating an aggregator engine of local payroll technologies or forcing clients to build around our solutions, we built something way more robust: the world’s first modern SaaS technology designed for payroll, payments, and workforce needs; infused and fortified with world-class liability, service, and expertise that fit your unique needs.

We source, vet, and partner with the best local experts to do payroll locally, then wrap it globally with layer upon layer of technology, integrations, AI-driven verifications, powerful data mapping, standardization capabilities, comprehensive solutions, and sophisticated analytics tools.

In other words, the Big Bang your workforce has been waiting for is here.

The solution – a payroll & payments operating system

It’s time you met Workforce OS – the first end-to-end workforce management platform that natively unifies payroll and payments.

What sets us apart? Here’s the gist in 10 quick points:

  1. Global payroll and workforce payments under one roof
  2. Fastest go-live time in the market
  3. The only SaaS technology designed to support increasingly complex workforces, at scale
  4. Enterprise-grade tech that tailors an offering around your requirements
  5. Best-in-class vetted ICPs, Papaya’s Center of Excellence, and 24/7 expert support
  6. AI-based compliance and validation engines, saving many hours every payroll cycle
  7. Robust integrations suite, seamlessly unifying Finance and HR data and processes
  8. Always accurate workforce payments that give you full delivery and distribution control
  9. Get our 72 hours-guaranteed payments as a stand alone, even if someone else is doing your payroll, and still enjoy flat fees, no delays, and full transparency
  10. Immediate payment issues resolution and complete liability if anything goes wrong

That’s what we mean when we say “operating system.” That’s what we mean when we claim that Workforce OS is the most comprehensive solution out there for global workforce management, payroll, and payments. That’s the level of end-to-end solutions we provide. That’s how seriously we take payroll and payments. And that’s the confidence you can have in us as we continue to bring innovation to every step of the workforce journey. The Big Bang is only the beginning.

Want to see it all in action? Contact us.